Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
Block Storage (Cinder Volumes / M1 Flavors)SysEleven Stack Block Storage issues in region DBL
Currently we are facing issues with the distributed file system, a core component of the SysEleven Stack. We observed performance issues starting at 10:37 CEST.
We will keep you informed and apologise for any inconveniences.
UPDATE 11:45: We were able to resolve the problem. If you are still experiencing issues, please contact us at cloudsupport@syseleven.de
Wednesday 8th July 2020
No incidents reported
Tuesday 7th July 2020
No incidents reported
Monday 6th July 2020
No incidents reported
Sunday 5th July 2020
No incidents reported
Saturday 4th July 2020
No incidents reported
Friday 3rd July 2020
No incidents reported
Thursday 2nd July 2020
No incidents reported
Wednesday 1st July 2020
No incidents reported
Tuesday 30th June 2020
No incidents reported
Monday 29th June 2020
No incidents reported
Sunday 28th June 2020
No incidents reported
Saturday 27th June 2020
Virtual MachinesManaged Platform (PVC) failure of rack (Power/PDU issue)
We have identified multiple systems suffering power loss in a specific rack on both feeds.
Servers are now being restored by re-balancing power connections. Afterwards we will analyse the PDU/Power event.
Please contact us via e-mail or hotline if you encountered problems but did not receive any mail.
Update: 99% of impact has been fixed/workaround-ed. We are recovering remaining systems.Due the power outage we lost one last server completely. The rest is back online.
Friday 26th June 2020
No incidents reported
Thursday 25th June 2020
No incidents reported
Wednesday 24th June 2020
APISysEleven Stack API issues in Region DBL
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologise for any inconveniences.
Update 14:34 The SysEleven Stack API is fully operational again
Tuesday 23rd June 2020
No incidents reported
Monday 22nd June 2020
Maintenance work on our infrastructure in DC Berlin Lützowstraße
Power Feed Maintenance on full redundant components in DC Berlin Lützowstraße
We start our maintenance work at 22.06.2020 08:00 am.
