Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
SysEleven Stack network maintenance announcement, scheduled 3 years ago
Between September 3, 2020 00:00 and 01:00 AM (UTC +2) we will perform planned maintenance in Region CBK
We expect short network interruptions (of less than 1 minute each).
network availability will be affected
state of virtual machines will not be affected
storage availability will not be affected
SEOS (S3) will not be affected
the API will not be affected
Should you have any trouble following the maintenance work please contact us.
NetworkSysEleven Stack network issues in Region CBK
Currently we are facing issues with the SysEleven Stack Network. We are working on a solution and keep you informed.
The outage affects connectivity of virtual machines and load balancers.
We apologise for any inconveniences.
UPDATE 00:45: The issues are now resolved.
If you are still experiencing issues, please contact us at cloudsupport@syseleven.de
Wednesday 2nd September 2020
No incidents reported
Tuesday 1st September 2020
No incidents reported
Monday 31st August 2020
Planned maintenance (MetaKube Dashboard), scheduled 3 years ago
Our external HTTP ingresses will be updated on Monday (31.08.2020) at 8:00. A short downtime for the MetaKube dashboard of less than 30 seconds is expected during the update.
NetworkSysEleven Stack network issues in region CBK
Between 5:27 p.m. - 5:41p.m. we were facing network issues in region CBK.
We apologise for any inconveniences.
Sunday 30th August 2020
No incidents reported
Saturday 29th August 2020
No incidents reported
Friday 28th August 2020
No incidents reported
Thursday 27th August 2020
No incidents reported
Wednesday 26th August 2020
No incidents reported
Tuesday 25th August 2020
Block Storage (Cinder Volumes / M1 Flavors)SysEleven Stack Block Storage issues in region DBL
At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that virtaul machines can't be spawned or have no write access to their volumes(disks).
We will keep you informed and apologise for any inconveniences.
UPDATE 14:45 We were able to resolve the problem. If you are still experiencing issues, please contact us at cloudsupport@syseleven.de
Control Plane Services (SysEleven - DBL)MetaKube issues due to SysEleven Stack Block Storage issues
Due to the ongoing issues with the SysEleven Stack Block Storage the MetaKube API and control plane components for OpenStack are affected.
We will keep you informed and apologise for any inconveniences.
Monday 24th August 2020
No incidents reported
Sunday 23rd August 2020
No incidents reported
Saturday 22nd August 2020
No incidents reported
Friday 21st August 2020
SysEleven Stack maintenance announcement in region CBK, scheduled 3 years ago
Between August 21th, 2020 00:00 AM and 02:00 AM CEST we will perform planned maintenance in Region CBK
During that maintenance window the API in region CBK will not be available, leading to a loss of control.
During this period there will be:
No access to the API/Dashboard (loss of control)
running virtual machines will not be affected
SEOS (S3) will not be affected
network availability will not be affected
storage availability will not be affected
Should you have any trouble following the maintenance work please contact us.
Thursday 20th August 2020
No incidents reported
Wednesday 19th August 2020
SysEleven Stack maintenance announcement in region DBL, scheduled 3 years ago
Between August 19th, 2020 00:00 AM and 02:00 AM CEST we will perform planned maintenance in Region DBL
During that maintenance window the API in region DBL will not be available, leading to a loss of control.
During this period there will be:
No access to the API/Dashboard (loss of control)
running virtual machines will not be affected
SEOS (S3) will not be affected
network availability will not be affected
storage availability will not be affected
Should you have any trouble following the maintenance work please contact us.
