All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud Networking in region CBK

Scheduled Start: 24 Sept 2025, 22:00 CEST

Scheduled End: 25 Sept 2025, 00:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud in region DUS2

Scheduled Start: 25 Sept 2025, 22:00 CEST

Scheduled End: 26 Sept 2025, 00:00 CEST

State: SCHEDULED

Description:

We will roll out configuration updates on the cloud loadbalancers.

Customer Impact during the Maintenance:

  • OpenStack and S3 APIs may be unreachable for a short time (1-2 minutes)

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Tuesday 8th September 2020

No incidents reported

Monday 7th September 2020

No incidents reported

Sunday 6th September 2020

No incidents reported

Saturday 5th September 2020

No incidents reported

Friday 4th September 2020

No incidents reported

Thursday 3rd September 2020

No incidents reported

Wednesday 2nd September 2020

Network SysEleven Stack network issues in Region CBK

Currently we are facing issues with the SysEleven Stack Network. We are working on a solution and keep you informed.

The outage affects connectivity of virtual machines and load balancers.

We apologise for any inconveniences.

UPDATE 00:45: The issues are now resolved.

If you are still experiencing issues, please contact us at cloudsupport@syseleven.de

Tuesday 1st September 2020

No incidents reported

Monday 31st August 2020

Network SysEleven Stack network issues in region CBK

Between 5:27 p.m. - 5:41p.m. we were facing network issues in region CBK.

We apologise for any inconveniences.

Sunday 30th August 2020

No incidents reported

Saturday 29th August 2020

No incidents reported

Friday 28th August 2020

No incidents reported

Thursday 27th August 2020

No incidents reported

Wednesday 26th August 2020

No incidents reported

Tuesday 25th August 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack Block Storage issues in region DBL

At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that virtaul machines can't be spawned or have no write access to their volumes(disks).

We will keep you informed and apologise for any inconveniences.

UPDATE 14:45 We were able to resolve the problem. If you are still experiencing issues, please contact us at cloudsupport@syseleven.de

Control Plane Services (SysEleven - DBL) MetaKube issues due to SysEleven Stack Block Storage issues

Due to the ongoing issues with the SysEleven Stack Block Storage the MetaKube API and control plane components for OpenStack are affected.

We will keep you informed and apologise for any inconveniences.

Monday 24th August 2020

No incidents reported

Sunday 23rd August 2020

No incidents reported

Saturday 22nd August 2020

No incidents reported

Friday 21st August 2020

No incidents reported

Thursday 20th August 2020

No incidents reported

Wednesday 19th August 2020

No incidents reported

Tuesday 18th August 2020

No incidents reported

Monday 17th August 2020

No incidents reported

Sunday 16th August 2020

No incidents reported

Saturday 15th August 2020

No incidents reported

Friday 14th August 2020

No incidents reported

Thursday 13th August 2020

No incidents reported

Wednesday 12th August 2020

No incidents reported

Tuesday 11th August 2020

No incidents reported

Monday 10th August 2020

No incidents reported