All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (A-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Wednesday, July 30, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (B-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 5 Aug 2025, 22:00 CEST

Scheduled End: 6 Aug 2025, 00:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Saturday 23rd January 2021

No incidents reported

Friday 22nd January 2021

No incidents reported

Thursday 21st January 2021

No incidents reported

Wednesday 20th January 2021

No incidents reported

Tuesday 19th January 2021

No incidents reported

Monday 18th January 2021

No incidents reported

Sunday 17th January 2021

No incidents reported

Saturday 16th January 2021

No incidents reported

Friday 15th January 2021

No incidents reported

Thursday 14th January 2021

No incidents reported

Wednesday 13th January 2021

Network SysEleven Stack issues in region CBK

At the moment we are facing connectivitiy issues in region CBK.

We will keep you informed and apologise for any inconveniences.

Update 11:59 The connectivity issues were resolved at 11:14

Tuesday 12th January 2021

No incidents reported

Monday 11th January 2021

No incidents reported

Sunday 10th January 2021

No incidents reported

Saturday 9th January 2021

No incidents reported

Friday 8th January 2021

No incidents reported

Thursday 7th January 2021

No incidents reported

Wednesday 6th January 2021

No incidents reported

Tuesday 5th January 2021

No incidents reported

Monday 4th January 2021

No incidents reported

Sunday 3rd January 2021

No incidents reported

Saturday 2nd January 2021

No incidents reported

Friday 1st January 2021

No incidents reported

Thursday 31st December 2020

No incidents reported

Wednesday 30th December 2020

No incidents reported

Tuesday 29th December 2020

No incidents reported

Monday 28th December 2020

No incidents reported

Sunday 27th December 2020

No incidents reported

Saturday 26th December 2020

No incidents reported

Friday 25th December 2020

No incidents reported

Thursday 24th December 2020

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack Block Storage issues in region DBL

At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that virtaul machines can't be spawned or have no write access to their volumes(disks).

We will keep you informed and apologise for any inconveniences.