All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: MetaKube Platform

Affected Components: MetaKube Platform, all regions

Scheduled Start: 2025-11-04 08:00 UTC+01:00 (CET)

Scheduled End: 2025-11-04 14:00 UTC+01:00 (CET)

State: SCHEDULED

Description:

  • Scheduled maintenance of the MetaKube platform in all regions to ensure reliability

Customer impact during the maintenance:

  • No impact expected
  • Running workloads will not be affected
  • Network availability will not be affected
  • Storage availability will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven Stack APIs and network gateways in region DUS2

Scheduled Start: 12 Nov 2025, 22:00 CET

Scheduled End: 13 Nov 2025, 01:00 CET

State: SCHEDULED

Description:

We will perform maintenance on the cloud APIs and networking gateways.

Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds
  • SysEleven Stack APIs could be unavailable for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Tuesday 26th January 2021

SysEleven Stack network issues in region DBL

At the moment we are facing issues with virtual machine connectivity in the region DBL.

We will keep you informed and apologise for any inconveniences.

UPDATE 16:58: The issues are resolved now. Please contact us at cloudsupport@syseleven.de if you are still experiencing issues.

API Elevated API error rate in CBK

We noticed an elevated rate of API error responses (HTTP 5xx). This might cause issues when creating or updating resources.

S3 and already existing virtual machines are not affected.

We are investigating this and will keep you informed.

UPDATE 14:50: The problem has been resolved. If you are still experiencing issues, please contact us at cloudsupport@syseleven.de

Monday 25th January 2021

No incidents reported

Sunday 24th January 2021

No incidents reported

Saturday 23rd January 2021

No incidents reported

Friday 22nd January 2021

No incidents reported

Thursday 21st January 2021

No incidents reported

Wednesday 20th January 2021

No incidents reported

Tuesday 19th January 2021

No incidents reported

Monday 18th January 2021

No incidents reported

Sunday 17th January 2021

No incidents reported

Saturday 16th January 2021

No incidents reported

Friday 15th January 2021

No incidents reported

Thursday 14th January 2021

No incidents reported

Wednesday 13th January 2021

Network SysEleven Stack issues in region CBK

At the moment we are facing connectivitiy issues in region CBK.

We will keep you informed and apologise for any inconveniences.

Update 11:59 The connectivity issues were resolved at 11:14

Tuesday 12th January 2021

No incidents reported

Monday 11th January 2021

No incidents reported

Sunday 10th January 2021

No incidents reported

Saturday 9th January 2021

No incidents reported

Friday 8th January 2021

No incidents reported

Thursday 7th January 2021

No incidents reported

Wednesday 6th January 2021

No incidents reported

Tuesday 5th January 2021

No incidents reported

Monday 4th January 2021

No incidents reported

Sunday 3rd January 2021

No incidents reported

Saturday 2nd January 2021

No incidents reported

Friday 1st January 2021

No incidents reported

Thursday 31st December 2020

No incidents reported

Wednesday 30th December 2020

No incidents reported

Tuesday 29th December 2020

No incidents reported

Monday 28th December 2020

No incidents reported