All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Past Incidents

Thursday 15th April 2021

SysEleven Stack maintenance announcement in DBL, scheduled 3 years ago

Between April 15th, 2021 22:00 and 24:00 (UTC +2) we will perform planned maintenance in Region DBL


During this period there will be:

  • Impact on network availability of virtual machines for up to 1 minute

Should you have any trouble following the maintenance work please contact us.

Tuesday 13th April 2021

SysEleven Stack maintenance announcement in CBK, scheduled 3 years ago

Between April 13th, 2021 22:00 and 24:00 (UTC +2) we will perform planned maintenance in Region CBK


During this period there will be:

  • Impact on network availability of virtual machines for up to 1 minute

Should you have any trouble following the maintenance work please contact us.

Thursday 8th April 2021

No incidents reported

Wednesday 7th April 2021

No incidents reported

Tuesday 6th April 2021

No incidents reported

Monday 5th April 2021

No incidents reported

Sunday 4th April 2021

No incidents reported

Saturday 3rd April 2021

No incidents reported

Friday 2nd April 2021

No incidents reported

Thursday 1st April 2021

No incidents reported

Wednesday 31st March 2021

No incidents reported

Tuesday 30th March 2021

No incidents reported

Monday 29th March 2021

MetaKube Dashboard / API Release maintenance announcement - Metakube

Between March 29th, 2021 12:45 (UTC +1) and 14:00 (UTC +1) we will perform an upgrade on Metakube core components.


Changes:

  • Metakube update on autoscaler.
  • Dashboard bugfixes.

No action required from customers.


Should you have any trouble following the maintenance work please contact us.

Sunday 28th March 2021

No incidents reported

Saturday 27th March 2021

No incidents reported

Friday 26th March 2021

No incidents reported

Thursday 25th March 2021

No incidents reported

Wednesday 24th March 2021

No incidents reported

Tuesday 23rd March 2021

No incidents reported

Monday 22nd March 2021

No incidents reported

Sunday 21st March 2021

No incidents reported

Saturday 20th March 2021

No incidents reported

Friday 19th March 2021

No incidents reported

Thursday 18th March 2021

No incidents reported

Wednesday 17th March 2021

No incidents reported

Tuesday 16th March 2021

No incidents reported

Monday 15th March 2021

MetaKube Deployment, scheduled 3 years ago

We are currently upgrading some MetaKube Core components. We will also be upgrading all of the etcd customer clusters.

Block Storage (Cinder Volumes / M1 Flavors) SysEleven Stack storage performance issues in region DBL

At the moment we are facing block storage performance issues in region DBL.

We will keep you informed and apologise for any inconveniences.

UPDATE 12:18: The issues now disappeared. We are investigating the root cause.

Sunday 14th March 2021

No incidents reported

Saturday 13th March 2021

No incidents reported

Friday 12th March 2021

API SysEleven Stack Octavia API issues in Region DBL

Currently we are facing issues with the SysEleven Stack Load Balancer (Octavia LBaaS) API. We are working on a solution and keep you informed.

The outage only affects creating or deleting load balancers, or changing existing load balancers.

Neutron LBaaS is not affected.

UPDATE 9:30: The API is now working again, but we expect that this problem can reoccur. We identified a performance issue and are working in the background to resolve it.

We apologise for any inconveniences.

Thursday 11th March 2021

No incidents reported

Wednesday 10th March 2021

No incidents reported