Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
At the moment we are facing API issues in region CBK. This means potential loss of control. Running VMs should not be affected.
We will keep you informed and apologise for any inconveniences.
update 21:12 The API issues are solved now.
Wednesday 4th August 2021
No incidents reported
Tuesday 3rd August 2021
SysEleven Stack maintenance announcement in region DBL, scheduled 2 years ago
Between August 3rd, 2021 22:00 and 24:00 (UTC +2) we will perform planned maintenance in Region DBL
During this period there will be:
network availability of virtual machines will be interrupted for up to 5 min
access to the API/Dashboard will not be affected
SEOS (S3) will not be affected
storage availability will not be affected
Should you have any trouble following the maintenance work please contact us.
Release maintenance announcement - Metakube, scheduled 2 years ago
Between August 3th, 2021 16:10 (UTC +2) and 17:10 (UTC +2) we will perform planned maintenance
Metakube dashboard will be updated and could be unavailable for couple of minutes.
Metakube control plane components will be updated.
Customer clusters API servers will be updated using rolling update.
No actions are required from customers.
Should you have any trouble following the maintenance work please contact us.
APISysEleven Stack API issues in Region DBL
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologise for any inconveniences.
we have identified the issue, API is back and we are currently monitoring
issue is fixed
Monday 2nd August 2021
No incidents reported
Sunday 1st August 2021
No incidents reported
Saturday 31st July 2021
No incidents reported
Friday 30th July 2021
No incidents reported
Thursday 29th July 2021
No incidents reported
Wednesday 28th July 2021
No incidents reported
Tuesday 27th July 2021
No incidents reported
Monday 26th July 2021
No incidents reported
Sunday 25th July 2021
No incidents reported
Saturday 24th July 2021
No incidents reported
Friday 23rd July 2021
No incidents reported
Thursday 22nd July 2021
No incidents reported
Wednesday 21st July 2021
No incidents reported
Tuesday 20th July 2021
Release maintenance announcement - Metakube, scheduled 2 years ago
Between July 20th, 2021 11:00 (UTC +2) and 11:30 (UTC +2) we will perform planned maintenance
We will migrate load balancer exposing customer clusters api servers for aws. During the last rollout we hit the limit on certain resources by aws and now we got higher quota. This will change IP address of kubernetes api for aws clusters. No downtime is expected.
No actions from customers required.
Should you have any trouble following the maintenance work please contact us.
Monday 19th July 2021
No incidents reported
Sunday 18th July 2021
No incidents reported
Saturday 17th July 2021
No incidents reported
Friday 16th July 2021
Block Storage (Cinder Volumes / M1 Flavors)SysEleven Stack Block Storage issues in region DBL
At the moment we are facing issues with the distributed file system, a core component of the SysEleven Stack. At the moment it is possible that virtaul machines can't be spawned or have no write access to their volumes(disks).
We will keep you informed and apologise for any inconveniences.
UPDATE 04:19: The issues are now resolved. Please contact cloudsupport@syseleven.de if you are still experiencing issues.
Thursday 15th July 2021
Release maintenance announcement - Metakube, scheduled 2 years ago
Between July 15th, 2021 12:30 (UTC +2) and 13:00 (UTC +2) we will perform planned maintenance
We will migrate load balancer exposing customer clusters api servers for aws and azure clusters. This will change IP address of aws and azure clusters control planes. The migration will happen gradually and we do not expect any downtime.
Nothing will be changed for openstack clusters.
Should you have any trouble following the maintenance work please contact us.
