Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
APISysEleven Stack network API issue in region DBL
We are currently investigating an issue in our network API. Our monitoring reported high 95 percentile latency, and an elevated rate of 5xx responses.
We will keep you informed and apologise for any inconveniences.
EDIT 14:07: The API anomalies are now gone. The API is now operational.
Saturday 14th August 2021
No incidents reported
Friday 13th August 2021
No incidents reported
Thursday 12th August 2021
No incidents reported
Wednesday 11th August 2021
SysEleven TelephoneIssue with Support Hotline
Effected Systems: SysEleven Support Hotline
Incident Start: 11.08.2021 10:00
Incident End: 11.08.2021 10:28
Description:
At the moment our Support Hotline endet by -30 is not available. In urgent cases please use our emergency number or create a ticket via mail or ticketsystem.
Customer Effect
PVC-Managed Hosting Support ist not reachable by phone.
Update 10:28
The problem was fixed.
Tuesday 10th August 2021
No incidents reported
Monday 9th August 2021
APISysEleven Stack API issues in Region CBK
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
