All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (A-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Wednesday, July 30, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (B-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 5 Aug 2025, 22:00 CEST

Scheduled End: 6 Aug 2025, 00:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Thursday 24th March 2022

No incidents reported

Wednesday 23rd March 2022

Control Plane Services (SysEleven - FES) SysEleven MetaKube Control Plane Services disrupted

Currently, the control plane services of some MetaKube clusters in the FES region are degraded. We are working on a solution and keep you informed.

We apologise for any inconveniences.

Update 24/03/2022 00:19: All clusters are operational again. We continue to monitor the situation.

Network SysEleven Stack issues in region FES

At the moment we are facing connectivity issues in region FES.

We will keep you informed and apologize for any inconveniences.

Update : 09:30 : We reestablished connectivity and currently observing the situation

Tuesday 22nd March 2022

No incidents reported

Monday 21st March 2022

No incidents reported

Sunday 20th March 2022

No incidents reported

Saturday 19th March 2022

No incidents reported

Friday 18th March 2022

No incidents reported

Thursday 17th March 2022

No incidents reported

Wednesday 16th March 2022

No incidents reported

Tuesday 15th March 2022

No incidents reported

Monday 14th March 2022

No incidents reported

Sunday 13th March 2022

No incidents reported

Saturday 12th March 2022

No incidents reported

Friday 11th March 2022

No incidents reported

Thursday 10th March 2022

No incidents reported

Wednesday 9th March 2022

No incidents reported

Tuesday 8th March 2022

No incidents reported

Monday 7th March 2022

No incidents reported

Sunday 6th March 2022

No incidents reported

Saturday 5th March 2022

No incidents reported

Friday 4th March 2022

No incidents reported

Thursday 3rd March 2022

No incidents reported

Wednesday 2nd March 2022

No incidents reported

Tuesday 1st March 2022

No incidents reported

Monday 28th February 2022

No incidents reported

Sunday 27th February 2022

No incidents reported

Saturday 26th February 2022

No incidents reported

Friday 25th February 2022

No incidents reported

Thursday 24th February 2022

No incidents reported

Wednesday 23rd February 2022

No incidents reported