Past Incidents

At the moment we are facing API issues with VPNaaS in region FES. Already established VPNaaS connections should not be affected and should keep forwarding traffic. API problems make it impossible to create new VPNaaS connections, modify or delete existing.

We will keep you informed and apologize for any inconvenience.

Update 14:27: we believe to have fixed the problem but we are still observing and digging for the root cause.

Update 27th: our mitigation has proven stable. We stop watching while still investigating a more sustainable fix of the root cause.

Between June 22nd, 2022 22:00 and 01:00 (UTC +2) we will perform planned maintenance in Region FES

During this period the Glance, Nova and Cinder API will be unavailable for up to 5 minutes, running VMs and S3 storage are not affected.

Should you have any trouble following the maintenance work please contact us.

Update: Cloudflare has implemented a fix and is monitoring results.

Monitoring A fix has been implemented and we are monitoring the results. Posted 4 minutes ago. Jun 21, 2022 - 07:20 UTC

Cloudflare has identified issues with their services: https://www.cloudflarestatus.com/

Investigating - Cloudflare is investigating wide-spread issues with our services and/or network.

Users may experience errors or timeouts reaching Cloudflare’s network or services.

We will update this status page to clarify the scope of impact as we continue the investigation.

The next update should be expected within 15 minutes. Jun 21, 06:43 UTC

As far as we know, our network is operational.

Between June 14, 2022 22:00 and 24:00 (UTC +2) we will perform planned maintenance in Region CBK

During this period there will be:

• network availability of virtual machines will be interrupted for up to 5 min
• access to the API/Dashboard will not be affected
• SEOS (S3) will not be affected
• storage availability will not be affected

Should you have any trouble following the maintenance work please contact us.

At the moment we are facing connectivitiy issues in region FES.

Update June 2nd: We mitigated the risk that the incident reoccurs until the final fix.

We will keep you informed and apologise for any inconveniences.