Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
Control Plane Services (SysEleven - FES)Metakube network issues in region FES
At the moment we are facing network issues in region FES that also affect our control plane services.
We will keep you informed and apologize for any inconveniences.
Update 12:20 : We have identified and resolved an issue and are now verifying the solution.
Update 13:05 : After a short watch time we have verified that the solution did fix the issue.
NetworkSysEleven Stack network issues in region FES
At the moment we are facing connectivitiy issues in region FES.
We will keep you informed and apologise for any inconveniences.
update Since 15:20 the issues have been resolved
Tuesday 19th July 2022
SysEleven Loginlogin.syseleven.de experiencing issues ("realm not found")
We are experiencing some issues on login via login.syseleven.de
Update: The issue was identified and fixed, login is working again
Monday 18th July 2022
No incidents reported
Sunday 17th July 2022
No incidents reported
Saturday 16th July 2022
No incidents reported
Friday 15th July 2022
No incidents reported
Thursday 14th July 2022
No incidents reported
Wednesday 13th July 2022
No incidents reported
Tuesday 12th July 2022
No incidents reported
Monday 11th July 2022
Virtual MachinesManaged Platform (PVC) failure in a hardware node in DC BKI
Our Monitoring identified a hardware node failure.
Affected customers were notified via E-Mail. If interaction is required customers will be notified individually.
Please contact us via e-mail or phone if you encountered problems but did not receive any mail.
Update: All guest systems, including the services running on them, are available and running again. Nevertheless, we kindly ask you to check the affected systems for their full functionality.
Sunday 10th July 2022
No incidents reported
Saturday 9th July 2022
No incidents reported
Friday 8th July 2022
No incidents reported
Thursday 7th July 2022
Control Plane Services (SysEleven - DBL)MetaKube connection issues to apiservers for clusters with nodes in CBK and DBL
At the moment, some clients are experiencing timeout issues against their cluster's apiserver endpoint.
We haven't yet been able to reproduce the issue, but have found a possible hotfix that alleviates the issues and are testing it.
We will keep you informed and apologise for any inconveniences.
Update 13:37:
We've deployed a fix and are watching the situation.
