Past Incidents

Affected Components: SysEleven Stack Identity API

Incident Start: 19th Sept. 2022/16:36 am Incident End: 19th Sept. 2022/17:19 am

Description:

• Accessibility of the SysEleven Stack Identity API is not ensured.

Customer Impact:

• Spawning new virtual machines (VMs), creating new volumes or changing existing resources is not possible.

Update: 05:19 pm

We have fixed the root cause and are observing the situation

Affected Components: SysEleven Container Registry

Incident Start: 5th Oct. 2022/10:30 am Incident End: 5th Oct. 2022/11:19 am

Description:

One of the worker nodes in the K8s cluster that is hosting the SysEleven Container Registry became unresponsive, resulting in an undefined state of the service.

All systems have been recovered.

Affected Components: SysEleven Stack, region fes

Incident Start: 28th Sept. 2022/10:50 pm Incident End: 29th Sept. 2022/00:10 am

Description:

• We are currently facing problems with VPN connections in the fes region
• Occurring errors are currently being investigated.

Customer Impact:

• VPN Connectivity is restricted

Update: 00:10 am

We identified the problem and brought back VPN connectivity