Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
INCIDENT: PVC Failure of a hardware node, region BKI
UPDATE:
This incident has ended. Should you experience any service issues feel free to contact us.
Affected Components: Hardware node failure, region BKI
Description:
Malfunction of a hardware node
Hardwarenode has been restarted, service should be recovered.
Customer Impact:
During the period of restart, there will be a short interruption in the availability of the systems.
Wednesday 19th October 2022
SysEleven Stack Identity APIINCIDENT: SysEleven STACK Identity API issues
Affected Components: SysEleven Stack Identity API
Incident Start: 19th Sept. 2022/16:36 am
Incident End: 19th Sept. 2022/17:19 am
Description:
Accessibility of the SysEleven Stack Identity API is not ensured.
Customer Impact:
Spawning new virtual machines (VMs), creating new volumes or changing existing resources is not possible.
Update: 05:19 pm
We have fixed the root cause and are observing the situation
Tuesday 18th October 2022
No incidents reported
Monday 17th October 2022
No incidents reported
Sunday 16th October 2022
No incidents reported
Saturday 15th October 2022
No incidents reported
Friday 14th October 2022
No incidents reported
Thursday 13th October 2022
No incidents reported
Wednesday 12th October 2022
No incidents reported
Tuesday 11th October 2022
No incidents reported
Monday 10th October 2022
No incidents reported
Sunday 9th October 2022
No incidents reported
Saturday 8th October 2022
No incidents reported
Friday 7th October 2022
No incidents reported
Thursday 6th October 2022
No incidents reported
Wednesday 5th October 2022
INCIDENT: SysEleven Container Registry
Affected Components: SysEleven Container Registry
Incident Start: 5th Oct. 2022/10:30 am
Incident End: 5th Oct. 2022/11:19 am
Description:
One of the worker nodes in the K8s cluster that is hosting the SysEleven Container Registry became unresponsive, resulting in an undefined state of the service.
