All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (A-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Wednesday, July 30, 2025, between 08:00 and 16:00 CEST.

Between 09:00 and 11:00 (CEST), maintenance work will be carried out on the redundant power feeds (B-feed) of the cage power distribution units

As part of this work, the power supply redundancy for the servers in this region will be temporarily suspended. However, this will not affect the availability of your services.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 5 Aug 2025, 22:00 CEST

Scheduled End: 6 Aug 2025, 00:00 CEST

State: SCHEDULED


Description:

We will perform maintenance on networking gateways.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Monday 23rd January 2023

No incidents reported

Sunday 22nd January 2023

No incidents reported

Saturday 21st January 2023

No incidents reported

Friday 20th January 2023

No incidents reported

Thursday 19th January 2023

No incidents reported

Wednesday 18th January 2023

No incidents reported

Tuesday 17th January 2023

No incidents reported

Monday 16th January 2023

No incidents reported

Sunday 15th January 2023

No incidents reported

Saturday 14th January 2023

No incidents reported

Friday 13th January 2023

Block Storage (Cinder Volumes / M1 Flavors) INCIDENT: SysEleven STACK issues in region CBK

Affected Components: SysEleven Stack, region CBK

Incident Start: 13 Jan 2023, 09:43 Incident End: 13 Jan 2023, 09:50


Description:

  • Block storage I/O was slow in region CBK between 9:43 and 9:50.

Customer Impact:

  • I/O performance for block storage of VMs (shared-storage main disks or volumes) was degraded which could lead to stalled system operations.

Thursday 12th January 2023

No incidents reported

Wednesday 11th January 2023

No incidents reported

Tuesday 10th January 2023

No incidents reported

Monday 9th January 2023

No incidents reported

Sunday 8th January 2023

No incidents reported

Saturday 7th January 2023

No incidents reported

Friday 6th January 2023

No incidents reported

Thursday 5th January 2023

No incidents reported

Wednesday 4th January 2023

No incidents reported

Tuesday 3rd January 2023

No incidents reported

Monday 2nd January 2023

No incidents reported

Sunday 1st January 2023

No incidents reported

Saturday 31st December 2022

No incidents reported

Friday 30th December 2022

No incidents reported

Thursday 29th December 2022

No incidents reported

Wednesday 28th December 2022

No incidents reported

Tuesday 27th December 2022

No incidents reported

Monday 26th December 2022

No incidents reported

Sunday 25th December 2022

No incidents reported