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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: MetaKube Platform

Affected Components: MetaKube Platform, all regions

Scheduled Start: 2025-05-13 18:00 UTC+02:00 (CEST)

Scheduled End: 2025-05-13 22:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

  • Scheduled maintenance of the MetaKube platform in all regions
  • Small update to MetaKube infrastructure

Customer Impact during the maintenance:

  • Short interruptions (<5min) of the control plane possible (e.g. controller-manager, scheduler), but not API
  • Running workloads will not be affected
  • Network availability will not be affected
  • Storage availability will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Friday 17th March 2023

No incidents reported

Thursday 16th March 2023

No incidents reported

Wednesday 15th March 2023

No incidents reported

Tuesday 14th March 2023

No incidents reported

Monday 13th March 2023

No incidents reported

Sunday 12th March 2023

No incidents reported

Saturday 11th March 2023

No incidents reported

Friday 10th March 2023

No incidents reported

Thursday 9th March 2023

No incidents reported

Wednesday 8th March 2023

No incidents reported

Tuesday 7th March 2023

No incidents reported

Monday 6th March 2023

No incidents reported

Sunday 5th March 2023

No incidents reported

Saturday 4th March 2023

No incidents reported

Friday 3rd March 2023

No incidents reported

Thursday 2nd March 2023

API INCIDENT: SysEleven STACK API issues, region FES

Affected Components: SysEleven Stack API, region FES

Incident Start: 02nd February. 2023/11:00 Incident End: 02nd February. 2023/12:30

Description:

  • Accessibility of the SysEleven Stack API is not ensured.

Customer Impact:

  • Spawning new virtual machines (VMs) or changing existing resources is not possible.

Update:11:45

We identified the issue and fixed it. We are currently watching the situation and repairing follow up problems.

Update:12:05

We see additional problems and failing requests again, we are further investigating

Update:16:15

The observed API problems were fixed around 12:30, we kept an eye on the situation until 16:15

Wednesday 1st March 2023

No incidents reported

Tuesday 28th February 2023

No incidents reported

Monday 27th February 2023

No incidents reported

Sunday 26th February 2023

No incidents reported

Saturday 25th February 2023

No incidents reported

Friday 24th February 2023

No incidents reported

Thursday 23rd February 2023

No incidents reported

Wednesday 22nd February 2023

No incidents reported

Tuesday 21st February 2023

SysEleven Login INCIDENT: Major outage of SysEleven Login

Affected Components: SysEleven Login, all regions

Incident start: 21. Feb. 2022/08:30 am Incident end: 21. Feb. 2022/09:03 am

Description:

We are currently experiencing a major outage of our login services and are working on mitigating the situation.

Update: The situation has been resolved.

Monday 20th February 2023

No incidents reported

Sunday 19th February 2023

No incidents reported

Saturday 18th February 2023

No incidents reported

Friday 17th February 2023

No incidents reported

Thursday 16th February 2023

No incidents reported