All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (DBL)

Affected Components: SysEleven OpenStack Cloud Networking in region DBL

Scheduled Start: 5 Aug 2025, 22:00 CEST

Scheduled End: 6 Aug 2025, 00:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Sunday 28th July 2024

No incidents reported

Saturday 27th July 2024

SysEleven Stack Authoritative DNS INCIDENT: SysEleven STACK DNS issues

Affected Components: SysEleven Stack Authoritative DNS

Incident Start: 2024-07-27 09:37 UTC+02:00 (CEST)

Incident End: 2024-07-27 10:40 UTC+02:00 (CEST)

Description:

  • ns01.cloud.syseleven.net and ns02.cloud.syseleven.net authoritative DNS servers are unavailable
  • (ns03.cloud.syseleven.net and ns04.cloud.syseleven.net are still working)

Customer Impact:

  • DNS resolution may fail for zones hosted in SysEleven Stack DNSaaS

Update: 2024-07-27 10:40 UTC+02:00 (CEST)

  • We have implemented a workaround meaning that ns01.cloud.syseleven.net and ns02.cloud.syseleven.net are available again and can answer DNS queries
  • We are working on a more sustainable solution

Update: 2024-07-27 12:15 UTC+02:00 (CEST)

  • A more sustainable solution is now in place

Friday 26th July 2024

No incidents reported

Thursday 25th July 2024

No incidents reported

Wednesday 24th July 2024

No incidents reported

Tuesday 23rd July 2024

No incidents reported

Monday 22nd July 2024

No incidents reported

Sunday 21st July 2024

No incidents reported

Saturday 20th July 2024

No incidents reported

Friday 19th July 2024

No incidents reported

Thursday 18th July 2024

No incidents reported

Wednesday 17th July 2024

No incidents reported

Tuesday 16th July 2024

No incidents reported

Monday 15th July 2024

No incidents reported

Sunday 14th July 2024

No incidents reported

Saturday 13th July 2024

No incidents reported

Friday 12th July 2024

No incidents reported

Thursday 11th July 2024

No incidents reported

Wednesday 10th July 2024

No incidents reported

Tuesday 9th July 2024

No incidents reported

Monday 8th July 2024

No incidents reported

Sunday 7th July 2024

No incidents reported

Saturday 6th July 2024

No incidents reported

Friday 5th July 2024

No incidents reported

Thursday 4th July 2024

No incidents reported

Wednesday 3rd July 2024

No incidents reported

Tuesday 2nd July 2024

No incidents reported

Monday 1st July 2024

No incidents reported

Sunday 30th June 2024

No incidents reported

Saturday 29th June 2024

No incidents reported