Past Incidents

Affected Components: SysEleven Stack, region CBK

Incident Start: 2024-11-12 22:35 Incident End: 2024-11-13 00:00

Description:

• Occurring errors are currently being investigated.

Customer Impact:

• Connectivity is restricted

Update: 23:08

The announced maintenance is having a bigger impact than expected, we are investigating the situation

Update: 23:45

We were able to pin down the rootcause and prepare a fix to mitigate the problems

Update: 12:00

The network problems were mitigated. If you still encounter issues please contact us!

Affected Components: SysEleven Stack API

Incident Start: 2024-10-30 09:30 CET

Incident End: 2024-10-30 12:05 CET

Description:

• Accessibility of the SysEleven Stack API is not ensured.

Customer Impact:

• Spawning new virtual machines (VMs) or changing existing resources is not possible.

Update: 10:40

We are still investigating the situation and are in contact with our external network provider to further analyze the problems.

Update: 11:30

The issue has been identified, we are waiting for our external network provider to further fix the situation.

Update: 12:05

The issue has been resolved.