All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven Stack APIs and network gateways in region DUS2

Scheduled Start: 12 Nov 2025, 22:00 CET

Scheduled End: 13 Nov 2025, 01:00 CET

State: SCHEDULED

Description:

We will perform maintenance on the cloud APIs and networking gateways.

Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds
  • SysEleven Stack APIs could be unavailable for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Sunday 19th October 2025

No incidents reported

Saturday 18th October 2025

No incidents reported

Friday 17th October 2025

No incidents reported

Thursday 16th October 2025

No incidents reported

Wednesday 15th October 2025

Compute INCIDENT: SysEleven STACK issues in region FES

Affected Components: SysEleven Stack, region FES

Incident Start: 2025-10-15 17:35 Incident End: 2025-10-15 18:18

Description:

  • Occurring errors are currently being investigated.

Customer Impact:

  • New VMs with m2 flavors seem to have problems spawning correctly

Update: 2025-10-15 18:18

We could pin down the issues towards a recent update. The update was rolled back

Tuesday 14th October 2025

INCIDENT: partial outage of MetaKube control planes in region CBK/DBL

Affected Components: MetaKube control planes, region CBK/DBL

Incident Start: 2025-10-14 02:40 UTC+02:00 (CEST)

Description:

Some clusters in the regions CBK/DBL have partial outages. The problem is identified and a solution is being worked on.

Update 2025-10-14 04:52 UTC+02:00 (CEST)

Performance is back to normal, watching status.

  • Incident solved.

    • Monday 13th October 2025

    No incidents reported

    Sunday 12th October 2025

    No incidents reported

    Saturday 11th October 2025

    No incidents reported

    Friday 10th October 2025

    No incidents reported

    Thursday 9th October 2025

    No incidents reported

    Wednesday 8th October 2025

    No incidents reported

    Tuesday 7th October 2025

    No incidents reported

    Monday 6th October 2025

    No incidents reported

    Sunday 5th October 2025

    No incidents reported

    Saturday 4th October 2025

    No incidents reported

    Friday 3rd October 2025

    No incidents reported

    Thursday 2nd October 2025

    No incidents reported

    Wednesday 1st October 2025

    No incidents reported

    Tuesday 30th September 2025

    No incidents reported

    Monday 29th September 2025

    No incidents reported

    Sunday 28th September 2025

    No incidents reported

    Saturday 27th September 2025

    No incidents reported

    Friday 26th September 2025

    No incidents reported

    Thursday 25th September 2025

    No incidents reported

    Wednesday 24th September 2025

    No incidents reported

    Tuesday 23rd September 2025

    No incidents reported

    Monday 22nd September 2025

    No incidents reported

    Sunday 21st September 2025

    No incidents reported

    Saturday 20th September 2025

    No incidents reported