All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud in region CBK

Scheduled Start: 8 Jun 2026, 22:00 CEST

Scheduled End: 9 Jun 2026, 01:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on the CBK controllers and update services, including security-related updates.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 5 minutes
  • API connections could be interrupted for up to 5 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (DUS2)

Affected Components: SysEleven OpenStack Cloud Networking in region DUS2

Scheduled Start: 9 Jun 2026, 22:00 CEST

Scheduled End: 10 Jun 2026, 01:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven Status Page upgrade

Affected Components: SysEleven Status Page

Scheduled Start: 2026-06-11 15:00 UTC+02:00 (CEST) Scheduled End: 2026-06-11 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

  • upgrade status page onto latest version
  • enhanced design and feature set

Customer Impact during the Maintenance:

  • status page during maintenance partially unavailable
  • RSS/Atom feed during maintenance partially unavailable
  • API will be interrupted

Customer Actions:

  • No customer actions needed
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud in region CBK

Scheduled Start: 15 Jun 2026, 22:00 CEST

Scheduled End: 16 Jun 2026, 01:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on the CBK controllers and update services, including security-related updates.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 5 minutes
  • API connections could be interrupted for up to 5 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (HAM1)

Affected Components: SysEleven OpenStack Cloud Networking in region HAM1

Scheduled Start: 16 Jun 2026, 22:00 CEST

Scheduled End: 17 Jun 2026, 01:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Thursday 16th May 2019

No incidents reported

Wednesday 15th May 2019

No incidents reported

Tuesday 14th May 2019

No incidents reported

Monday 13th May 2019

No incidents reported

Sunday 12th May 2019

No incidents reported

Saturday 11th May 2019

No incidents reported

Friday 10th May 2019

No incidents reported

Thursday 9th May 2019

No incidents reported

Wednesday 8th May 2019

No incidents reported

Tuesday 7th May 2019

No incidents reported

Monday 6th May 2019

No incidents reported

Sunday 5th May 2019

No incidents reported

Saturday 4th May 2019

No incidents reported

Friday 3rd May 2019

No incidents reported

Thursday 2nd May 2019

No incidents reported

Wednesday 1st May 2019

No incidents reported

Tuesday 30th April 2019

No incidents reported

Monday 29th April 2019

No incidents reported

Sunday 28th April 2019

No incidents reported

Saturday 27th April 2019

No incidents reported

Friday 26th April 2019

No incidents reported

Thursday 25th April 2019

No incidents reported

Wednesday 24th April 2019

No incidents reported

Tuesday 23rd April 2019

No incidents reported

Monday 22nd April 2019

No incidents reported

Sunday 21st April 2019

No incidents reported

Saturday 20th April 2019

No incidents reported

Friday 19th April 2019

No incidents reported

Thursday 18th April 2019

No incidents reported

Wednesday 17th April 2019

MetaKube Dashboard / API MetaKube partial outage

2019-04-17 08:47 am

We are currently experiencing issues with the OpenStack infrastructure, MetaKube and some MetaKube clusters are running on. At the moment we are fixing the underlying issue and analyze which MetaKube clusters are affected and bring them back online again.

2019-04-17 09:22 am

The first effected Clusters are back online. Our MetaKube Engineering team is still working on a solution for every Cluster. If you mention any issues please feel free to contact our customer Support.

2019-04-17 10:04 am

Most of the effected Clusters are up and running in a normal stage. We are still working on this incident and come back with more information asap.

2019-04-17 10:32 am

Our monitoring and our personal checks show, that all customer clusters are up and running in a normale state. We close this incident and work on the root cause.

We will send out a RFO Report (Reason For Outage) as soon as we have identified all aspects of this issue.

If you still have problems with your cluster or identify unnormal behaviour in your cluster, please contact out customer Support.