All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Scheduled Maintenance
MAINTENANCE: SysEleven STACK announcement (CBK)

Affected Components: SysEleven Stack Networking in region CBK

Scheduled Start: 21 May 2024, 22:00 CEST

Scheduled End: 22 May 2024, 01:00 CEST

State: SCHEDULED


Description:

We will perform an maintenance on networking components.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

MAINTENANCE: SysEleven STACK announcement (DBL)

Affected Components: SysEleven Stack Networking in region DBL

Scheduled Start: 23 May 2024, 22:00 CEST

Scheduled End: 24 May 2024, 01:00 CEST

State: SCHEDULED


Description:

We will perform an maintenance on networking components.


Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • VPN connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Wednesday 17th April 2019

Maintenance work on our infrastructure in DC DBL, scheduled 5 years ago

Between April 17th, 2019 0:00 and 6:00 AM (UTC +2) we will perform planned maintenance in Region DBL


During this period we will update the storage system.

During the maintenance window the following services will be affected:

  • Slower storage access

Should you have any trouble following the maintenance work please contact us.

Tuesday 16th April 2019

No incidents reported

Monday 15th April 2019

No incidents reported

Sunday 14th April 2019

No incidents reported

Saturday 13th April 2019

No incidents reported

Friday 12th April 2019

No incidents reported

Thursday 11th April 2019

No incidents reported

Wednesday 10th April 2019

No incidents reported

Tuesday 9th April 2019

SysEleven network partial outage

A network outage occured on April 9 at approximately 2:45 pm. This caused a temporary interruption in the availability of services from the internet. At the moment all services are available. We are investigating the issue.

Update: We have temporarily disabled one of our upstream traffic partners who seemed to cause the issues. We expect no further impact on our reachability. We already have request the RFO (Reason for outage).

Monday 8th April 2019

No incidents reported

Sunday 7th April 2019

No incidents reported

Saturday 6th April 2019

No incidents reported

Friday 5th April 2019

No incidents reported

Thursday 4th April 2019

SysEleven Stack maintenance announcement, scheduled 5 years ago

Between April 4th, 2019 0:00 and 5:00 AM (UTC +2) we will perform planned maintenance in Region CBK


During this period we will update the network and storage system.

During the maintenance window the following services will be affected:

  • Network interruption of 60 seconds
  • Slower storage access

Should you have any trouble following the maintenance work please contact us.

API SysEleven Stack API issues in region CBK

At the moment we are facing API issues in region CBK.

It is not possible to start, stop or create virtual machines. It is also not possible to create or delete cinder volumes.

Running VMs and the object storage (S3) are not affected.

We will keep you informed and apologise for any inconveniences.

UPDATE 05:45: We are still working on resolving these issues together with our technology partners.

UPDATE 06:25: All issues are now resolved.

Wednesday 3rd April 2019

No incidents reported

Tuesday 2nd April 2019

No incidents reported

Monday 1st April 2019

No incidents reported

Sunday 31st March 2019

No incidents reported

Saturday 30th March 2019

No incidents reported

Friday 29th March 2019

No incidents reported

Thursday 28th March 2019

No incidents reported

Wednesday 27th March 2019

No incidents reported

Tuesday 26th March 2019

No incidents reported

Monday 25th March 2019

No incidents reported

Sunday 24th March 2019

No incidents reported

Saturday 23rd March 2019

No incidents reported

Friday 22nd March 2019

No incidents reported

Thursday 21st March 2019

No incidents reported

Wednesday 20th March 2019

No incidents reported

Tuesday 19th March 2019

No incidents reported

Monday 18th March 2019

No incidents reported