All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: SysEleven OpenStack Cloud announcement (FES)

Affected Components: SysEleven OpenStack Cloud Networking in region FES

Scheduled Start: 26 May 2026, 22:00 CEST

Scheduled End: 27 May 2026, 01:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on networking gateways.

Customer Impact during the Maintenance:

  • Several short interruptions of external network connectivity up to 10 seconds each
  • VPN connections could be interrupted for up to 10 seconds

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities
MAINTENANCE: SysEleven OpenStack Cloud announcement (CBK)

Affected Components: SysEleven OpenStack Cloud in region CBK

Scheduled Start: 28 May 2026, 22:00 CEST

Scheduled End: 29 May 2026, 01:00 CEST

State: SCHEDULED

Description:

We will perform maintenance on the CBK controllers and update services, including security-related updates.

Customer Impact during the Maintenance:

  • Interruption of connectivity of virtual machines of up to 2 minutes
  • API connections could be interrupted for up to 2 minutes

Customer Actions:

  • no customer actions needed
  • please inform us if you notice any irregularities

Past Incidents

Friday 5th June 2026

No incidents reported

Thursday 4th June 2026

No incidents reported

Wednesday 3rd June 2026

No incidents reported

Tuesday 2nd June 2026

No incidents reported

Monday 1st June 2026

No incidents reported

Sunday 31st May 2026

No incidents reported

Saturday 30th May 2026

No incidents reported

Friday 29th May 2026

No incidents reported

Thursday 28th May 2026

No incidents reported

Wednesday 27th May 2026

No incidents reported

Tuesday 26th May 2026

No incidents reported

Monday 25th May 2026

No incidents reported

Sunday 24th May 2026

No incidents reported

Saturday 23rd May 2026

No incidents reported

Friday 22nd May 2026

No incidents reported

Thursday 21st May 2026

No incidents reported

Wednesday 20th May 2026

No incidents reported

Tuesday 19th May 2026

No incidents reported

Monday 18th May 2026

No incidents reported

Sunday 17th May 2026

No incidents reported

Saturday 16th May 2026

No incidents reported

Friday 15th May 2026

No incidents reported

Thursday 14th May 2026

No incidents reported

Wednesday 13th May 2026

No incidents reported

Tuesday 12th May 2026

Compute INCIDENT: SysEleven STACK issues in region DBL

Affected Components: SysEleven Stack, region DBL

Incident Start: 2026-05-12 15:45 UTC+02:00 (CEST)

Incident End: 2026-05-12 19:05 UTC+02:00 (CEST)

Description:

  • Misbehaviour of some compute nodes is currently being investigated

Customer Impact:

  • Instances running on affected nodes may be unreachable or unavailable

Update: 2026-05-12 17:45 UTC+02:00 (CEST)

  • Probable root cause of the incident is identified
  • We are still working on recovering affected instances

Update: 2026-05-12 19:05 UTC+02:00 (CEST)

  • All affected instances were evacuated and are back up

Monday 11th May 2026

No incidents reported

Sunday 10th May 2026

No incidents reported

Saturday 9th May 2026

No incidents reported

Friday 8th May 2026

No incidents reported

Thursday 7th May 2026

No incidents reported