Friday 4th November 2022

MAINTENANCE: Emergency Maintenance Core Routers in BKI, scheduled 3 weeks ago

Affected Components: Core Routers, region BKI

Scheduled Start: 7. Nov. 2022/10:00 pm

Scheduled End: 8. Nov. 2022/03:00 am

State: SCHEDULED


Description:

to ensure highest levels of stability and availability, we will perform planned maintenance on our core-router(s) at Berlin Kitzingstra├če between 2022-11-07 22:00 and 22-11-08 03:00. We will perform software updates and exchange configuration. Customers will experience service interruptions and re-routings during this maintenance window. In the case of redundant services, the corresponding traffic is moved before the maintenance in order to avoid service impact. We apologize for any inconvenience this maintenance work may cause.


Customer Impact during the Maintenance:

  • PVC: reduced redundancy
  • CBK: reduced redundancy
  • Fortigate Firewall / VPN: reduced redundancy
  • DDoS Scrubbing: loss of protection, but no service impact

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Update:

01:45 AM: The planned maintenance on our core-routers has been completed successfully. According to our monitoring systems, all services are up and running.