Sunday 18th December 2022

Virtual Machines INCIDENT: PVC Failure of a hardware node, region BKI

Affected Components: Hardware node failure, region BKI

Incident Start: 18th Dec. 2022/11:25 am Incident End: 18th Dec. 2022/11:55 am


Description:

  • Malfunction of a hardware node
  • Restart of the hardware node was necessary
  • Stage only, no production instances affected

Customer Impact: Stage only, no production instances affected

  • During the period of restart, there will be a short interruption in the availability of the systems.
  • Affected customers were notified via E-Mail.
  • Please check the affected systems for their full functionality.