Tuesday 30th April 2024

Control Plane Services (SysEleven - FES) INCIDENT: Loss of apiserver connectivity for all MetaKube clusters in the FES region

Affected Components: Apiserver connectivity MetaKube clusters in FES

Incident Start: 2024-04-30 15:48 UTC+01:00 (CET) Incident End: 2024-04-30 16:23 UTC+01:00 (CET)


A corrupt NAT entry in the OpenStack overlay following a restart of a neutron server disrupted connectivity to MetaKube control plane load balancers.

Customer Impact:

  • Loss of connectivity to MetaKube apiservers for all clusters in the FES region