Some systems are experiencing issues

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Stickied Incidents

Wednesday 23rd July 2025

SysEleven Database as a Service API INCIDENT: SysEleven DBaaS issues in region DUS/HAM

Affected Components: SysEleven DBaaS, region DUS

Incident Start: 2025-23-07 12:23 UTC+02:00 (CEST)

Description:

We are currently investigating the situation that no new DBaaS instances can be created in the DUS and HAM regions at present. The operation of existing instances is not affected. We will report on further developments here.


Update:

The creation of DBaaS instances in the HAM region is functional again. We are still working on a solution for the DUS region and will keep you informed.


Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 30, 2025, between 08:00 and 16:00 CEST.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

Past Incidents

Tuesday 19th July 2016

No incidents reported

Monday 18th July 2016

No incidents reported

Sunday 17th July 2016

No incidents reported

Saturday 16th July 2016

No incidents reported

Friday 15th July 2016

No incidents reported

Thursday 14th July 2016

No incidents reported

Wednesday 13th July 2016

No incidents reported

Tuesday 12th July 2016

No incidents reported

Monday 11th July 2016

No incidents reported

Sunday 10th July 2016

No incidents reported

Saturday 9th July 2016

No incidents reported

Friday 8th July 2016

No incidents reported

Thursday 7th July 2016

No incidents reported

Wednesday 6th July 2016

No incidents reported

Tuesday 5th July 2016

No incidents reported

Monday 4th July 2016

No incidents reported

Sunday 3rd July 2016

No incidents reported

Saturday 2nd July 2016

No incidents reported

Friday 1st July 2016

No incidents reported

Thursday 30th June 2016

No incidents reported

Wednesday 29th June 2016

No incidents reported

Tuesday 28th June 2016

No incidents reported

Monday 27th June 2016

No incidents reported

Sunday 26th June 2016

No incidents reported

Saturday 25th June 2016

No incidents reported

Friday 24th June 2016

No incidents reported

Thursday 23rd June 2016

No incidents reported

Wednesday 22nd June 2016

No incidents reported

Tuesday 21st June 2016

No incidents reported

Monday 20th June 2016

No incidents reported