All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Stickied Incidents

Wednesday 23rd July 2025

SysEleven Database as a Service API INCIDENT: SysEleven DBaaS issues in region DUS/HAM

Affected Components: SysEleven DBaaS, region DUS

Incident Start: 2025-23-07 12:23 UTC+02:00 (CEST) Incident End: 2025-23-07 16:23 UTC+02:00 (CEST)

Description:

We are currently investigating the situation that no new DBaaS instances can be created in the DUS and HAM regions at present. The operation of existing instances is not affected. We will report on further developments here.

Update:

The creation of DBaaS instances in the HAM region is functional again. We are still working on a solution for the DUS region and will keep you informed.

Update:

While all DBaaS instances continue to function as usual, we are still working on the ability of spawning new instances again.

Update:

We are pleased to announce that the creation of DBaaS instances is working properly again.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 30, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

Past Incidents

Monday 8th August 2016

No incidents reported

Sunday 7th August 2016

No incidents reported

Saturday 6th August 2016

No incidents reported

Friday 5th August 2016

No incidents reported

Thursday 4th August 2016

No incidents reported

Wednesday 3rd August 2016

No incidents reported

Tuesday 2nd August 2016

No incidents reported

Monday 1st August 2016

No incidents reported

Sunday 31st July 2016

No incidents reported

Saturday 30th July 2016

No incidents reported

Friday 29th July 2016

No incidents reported

Thursday 28th July 2016

No incidents reported

Wednesday 27th July 2016

No incidents reported

Tuesday 26th July 2016

No incidents reported

Monday 25th July 2016

No incidents reported

Sunday 24th July 2016

No incidents reported

Saturday 23rd July 2016

No incidents reported

Friday 22nd July 2016

No incidents reported

Thursday 21st July 2016

No incidents reported

Wednesday 20th July 2016

No incidents reported

Tuesday 19th July 2016

No incidents reported

Monday 18th July 2016

No incidents reported

Sunday 17th July 2016

No incidents reported

Saturday 16th July 2016

No incidents reported

Friday 15th July 2016

No incidents reported

Thursday 14th July 2016

No incidents reported

Wednesday 13th July 2016

No incidents reported

Tuesday 12th July 2016

No incidents reported

Monday 11th July 2016

No incidents reported

Sunday 10th July 2016

No incidents reported