All systems are operational

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Maintenance
MAINTENANCE: DBaaS API

Affected Components: ** DBaaS API**

Scheduled Start: 2025-10-30 10:30 UTC+01:00 (CET)

Scheduled End: 2025-10-30 12:00 UTC+01:00 (CET)

State: SCHEDULED

Description:

  • Scheduled maintenance of the DBaaS API.

Customer Impact during the maintenance:

  • Short unavailability (5 - 10 min) of the DBaaS API during maintainance window is possible
  • Managed Databases are not affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities
MAINTENANCE: MetaKube Platform

Affected Components: MetaKube Platform, all regions

Scheduled Start: 2025-11-04 08:00 UTC+01:00 (CET)

Scheduled End: 2025-11-04 14:00 UTC+01:00 (CET)

State: SCHEDULED

Description:

  • Scheduled maintenance of the MetaKube platform in all regions to ensure reliability

Customer impact during the maintenance:

  • No impact expected
  • Running workloads will not be affected
  • Network availability will not be affected
  • Storage availability will not be affected

Customer Actions:

  • No customer actions needed
  • Please inform us if you notice any irregularities

Past Incidents

Sunday 17th November 2019

No incidents reported

Saturday 16th November 2019

No incidents reported

Friday 15th November 2019

No incidents reported

Thursday 14th November 2019

No incidents reported

Wednesday 13th November 2019

No incidents reported

Tuesday 12th November 2019

No incidents reported

Monday 11th November 2019

No incidents reported

Sunday 10th November 2019

No incidents reported

Saturday 9th November 2019

No incidents reported

Friday 8th November 2019

No incidents reported

Thursday 7th November 2019

No incidents reported

Wednesday 6th November 2019

No incidents reported

Tuesday 5th November 2019

SysEleven Stack issues in region CBK

At the moment we are facing issues with one compute node in region CBK.

We will restart the affected VMs running on this compute node and inform the affected when the VMs are running again.

We will keep you informed and apologise for any inconveniences.

Datacenter Berlin 1 (BLU1) SysEleven Backbone - Transit Packetloss

-- ENGLISH VERSION BELOW --

Sehr geehrte Damen und Herren,

heute gegen 12:05 Uhr kam es zu massiven Paketverlusten auf einem unserer Transit Connections. Davon betroffen waren ca. 5(%) des SysEleven Traffics. Der betroffene Traffic wurde umgehend auf andere Verbindungen umgeleitet, so dass gegen 12:15 Uhr kein Paketverlust mehr zu beobachten war. Zur Klärung der Störung stehen wir bereits mit dem entsprechnden Transit Provider in Verbindung.

Bei Fragen und Problemen stehen wir Ihnen gerne zur Verfügung, Ihr SysEleven-Team

--

Dear Mrs. / Mr.,

today around 12:05 o'clock it came to massive package loss at one of our transit providers. About 5% of the SysEleven traffic was affected. We then redirected the affected traffic immediately to other links, so that around 12:15 o'clock no more packetloss appeared. We are already in contact with the corresponding transit provider to clarify the problem.

If you encounter any problems, do not hesitate to contact us, Your SysEleven-Team

Monday 4th November 2019

No incidents reported

Sunday 3rd November 2019

No incidents reported

Saturday 2nd November 2019

No incidents reported

Friday 1st November 2019

No incidents reported

Thursday 31st October 2019

No incidents reported

Wednesday 30th October 2019

No incidents reported

Tuesday 29th October 2019

No incidents reported

Monday 28th October 2019

No incidents reported

Sunday 27th October 2019

No incidents reported

Saturday 26th October 2019

No incidents reported

Friday 25th October 2019

No incidents reported

Thursday 24th October 2019

No incidents reported

Wednesday 23rd October 2019

No incidents reported

Tuesday 22nd October 2019

No incidents reported

Monday 21st October 2019

No incidents reported

Sunday 20th October 2019

No incidents reported

Saturday 19th October 2019

No incidents reported

Friday 18th October 2019

SysEleven Stack networking issues in region CBK

At the moment we are facing major network issues in region CBK.

Update 16:43: The issues are identified and resolved.