Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
We are currently seeing problems in the MetaKube UI. Load projects and clusters takes a lot longer than normal.
Monday 7th December 2020
No incidents reported
Sunday 6th December 2020
No incidents reported
Saturday 5th December 2020
No incidents reported
Friday 4th December 2020
No incidents reported
Thursday 3rd December 2020
Object storage (S3 / SEOS)SysEleven Stack issues in region DBL:
At the moment we are facing issues with the storage system (both block storage and object storage) in region DBL.
We will keep you informed and apologise for any inconveniences.
Update 2020-12-04 00:40: The storage system recovered. We are still watching.
Update 2020-12-04 01:35: The problem is solved.
Object storage (S3 / SEOS)SysEleven Stack Object Storage issues in region DBL
At the moment we are facing issues with the Object Storage in Region DBL. At the moment it is possible that objects can't be read or written.
Update: The service is back online
We will keep you informed and apologise for any inconveniences.
Wednesday 2nd December 2020
SysEleven Stack maintenance announcement **Region CBK**, scheduled 3 years ago
Between December 2nd, 2020 00:00 AM and 07:00 AM (UTC +1) we will perform planned maintenance in Region CBK
We expect two short network interruptions up to one minute and degradation in storage performance.
network storage performance (m1 flavors and cinder volumes) will be degraded
SEOS(S3) performance will be degraded
local storage (L1 flavors) will not be affected, except for cinder volumes mounted on local storage instances
network availability will be affected
the API will not be affected
state of virtual machines will not be affected
Should you have any trouble following the maintenance work please contact us.
Tuesday 1st December 2020
SysEleven Stack API issues in Region DBL/CBK
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
The problem is identified and we work on a fix.
Update 15:08 : We fixed the issue accordingly
We apologise for any inconveniences.
Monday 30th November 2020
No incidents reported
Sunday 29th November 2020
No incidents reported
Saturday 28th November 2020
No incidents reported
Friday 27th November 2020
No incidents reported
Thursday 26th November 2020
No incidents reported
Wednesday 25th November 2020
No incidents reported
Tuesday 24th November 2020
APISysEleven Stack API issues in Region CBK
Currently we are facing issues with the SysEleven Stack API. We are working on a solution and keep you informed.
The outage only affects spawning new virtual machines or changing existing resources.
We apologise for any inconveniences.
Update 16:30 : We identified the issue and fixed it accordingly
Monday 23rd November 2020
No incidents reported
Sunday 22nd November 2020
No incidents reported
Saturday 21st November 2020
No incidents reported
Friday 20th November 2020
MetaKube Dashboard / APIMetaKube Cluster Creation is currently not working
The MetaKube Cluster creation is currently not working. We are investigating the problem now.
Thursday 19th November 2020
SysEleven Stack maintenance announcement - Block storage and object storage in **Region CBK**, scheduled 3 years ago
Between November 19th, 2020 00:00 AM and 07:00 AM (UTC +1) we will perform planned maintenance in Region CBK
Network storage performance (m1 flavors and cinder volumes) will be degraded
SEOS(S3) performance will be degraded
Local storage (L1 flavors) will not be affected, except for cinder volumes mounted on local storage instances
We will perform a planned maintenance on our network storage system.
Should you have any trouble following the maintenance work please contact us.
Wednesday 18th November 2020
Control Plane Services (SysEleven - DBL)MetaKube etcd clusters degraded
We are currently working on restoring one etcd replica in most of our MetaKube customer clusters. We lost a local storage node in the cloud region DBL last night. We did not think this would have any customer impact as we run 5 replicas in every MetaKube Cluster. We just noticed that it is not possible to add new node deployments to existing Clusters which indeed is a problem. We are working on fixing this problem as soon as possible.
Tuesday 17th November 2020
Block Storage (Cinder Volumes / M1 Flavors)SysEleven Stack issues in region DBL
Between 17:22 and 17:27 we experienced storage issues for Object Storage and Block Storage in region DBL.
The problem was identified. We are currently observing.
The issues were fixed.
We will keep you informed and apologise for any inconveniences.