All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Stickied Incidents

Wednesday 23rd July 2025

SysEleven Database as a Service API INCIDENT: SysEleven DBaaS issues in region DUS/HAM

Affected Components: SysEleven DBaaS, region DUS

Incident Start: 2025-23-07 12:23 UTC+02:00 (CEST) Incident End: 2025-23-07 16:23 UTC+02:00 (CEST)

Description:

We are currently investigating the situation that no new DBaaS instances can be created in the DUS and HAM regions at present. The operation of existing instances is not affected. We will report on further developments here.


Update:

The creation of DBaaS instances in the HAM region is functional again. We are still working on a solution for the DUS region and will keep you informed.


Update:

While all DBaaS instances continue to function as usual, we are still working on the ability of spawning new instances again.


Update:

We are pleased to announce that the creation of DBaaS instances is working properly again.


Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 30, 2025, between 08:00 and 16:00 CEST.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

Past Incidents

Sunday 20th March 2022

No incidents reported

Saturday 19th March 2022

No incidents reported

Friday 18th March 2022

No incidents reported

Thursday 17th March 2022

No incidents reported

Wednesday 16th March 2022

No incidents reported

Tuesday 15th March 2022

No incidents reported

Monday 14th March 2022

No incidents reported

Sunday 13th March 2022

No incidents reported

Saturday 12th March 2022

No incidents reported

Friday 11th March 2022

No incidents reported

Thursday 10th March 2022

No incidents reported

Wednesday 9th March 2022

No incidents reported

Tuesday 8th March 2022

No incidents reported

Monday 7th March 2022

No incidents reported

Sunday 6th March 2022

No incidents reported

Saturday 5th March 2022

No incidents reported

Friday 4th March 2022

No incidents reported

Thursday 3rd March 2022

No incidents reported

Wednesday 2nd March 2022

No incidents reported

Tuesday 1st March 2022

No incidents reported

Monday 28th February 2022

No incidents reported

Sunday 27th February 2022

No incidents reported

Saturday 26th February 2022

No incidents reported

Friday 25th February 2022

No incidents reported

Thursday 24th February 2022

No incidents reported

Wednesday 23rd February 2022

No incidents reported

Tuesday 22nd February 2022

No incidents reported

Monday 21st February 2022

No incidents reported

Sunday 20th February 2022

No incidents reported

Saturday 19th February 2022

No incidents reported