All systems are operational

About This Site

Timezone: Europe/Berlin (CET)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact support@syseleven.de, cloudsupport@syseleven.de or our emergency hotline.

Scheduled Maintenance
Maintenance announcement - Block storage and object storage

Between September 29th, 2020 00:00 (CEST) and 07:00 (CEST) we will perform planned maintenance


  • Network storage performance (m1 flavors and cinder volumes) will be degraded
  • SEOS(S3) performance will be degraded
  • Local storage (L1 flavors) will not be affected, except for cinder volumes mounted on local storage instances

We will perform a planned maintenance on our network storage system.


Should you have any trouble following the maintenance work please contact us.

Past Incidents

17th September 2020

SysEleven Stack network maintenance announcement in DBL, scheduled 1 week ago

Between September 17, 2020 00:00 and 01:00 AM (UTC +2) we will perform planned maintenance in Region DBL


We expect short network interruptions of up to 15 minutes.

  • network availability will be affected
  • state of virtual machines will not be affected
  • storage availability will not be affected
  • SEOS (S3) will not be affected
  • the API will not be affected

Should you have any trouble following the maintenance work please contact us.

16th September 2020

No incidents reported

15th September 2020

No incidents reported

14th September 2020

API SysEleven Stack issues with Designate DNSaaS and Keystone APIs

At the moment we are facing Problems with the Designate DNSaaS and Keystone APIs.

We will keep you informed and apologise for any inconveniences.

Update 17:40 : We identified the root cause and fixed the problem, the APIs are working again.

13th September 2020

No incidents reported

12th September 2020

No incidents reported

11th September 2020

SysEleven Network Route Berlin <-> Frankfurt

Bei einer Überprüfung ist uns ein Configfehler auf einem Router Interface aufgefallen. Entgegen der Erwartung war die Korrektur dieses Fehlers mit einem Service Impact auf der Strecke Berlin <-> Frankfurt verbunden. Grund dafür ist das dass RSVP/MPLS auf dem besagten Interface durch den Change in einen fehlerhaften State versetzt wurde. Dies muss so schnell wie möglich korrigiert werden. Deshalb planen wir für heute Nacht (Beginn ab 0 Uhr den 11.09.) entsprechende Wartungsarbeiten um dies zu korrigeren.

During a check we noticed a config error on a router interface. Contrary to expectations, the correction of this error was associated with a service impact on the route Berlin <-> Frankfurt. The reason for this is that RSVP/MPLS on the interface in question was set to a faulty state by the Change. This must be corrected as soon as possible. Therefore we plan for tonight (starting from 0 o'clock the 11.09.) appropriate maintenance work to correct this.

-> The issue on our route Berlin <-> Frankfurt has been resolved

10th September 2020

No incidents reported