Some systems are experiencing issues

About This Site

Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Stickied Incidents

Wednesday 23rd July 2025

SysEleven Database as a Service API INCIDENT: SysEleven DBaaS issues in region DUS/HAM

Affected Components: SysEleven DBaaS, region DUS

Incident Start: 2025-23-07 12:23 UTC+02:00 (CEST)

Description:

We are currently investigating the situation that no new DBaaS instances can be created in the DUS and HAM regions at present. The operation of existing instances is not affected. We will report on further developments here.


Update:

The creation of DBaaS instances in the HAM region is functional again. We are still working on a solution for the DUS region and will keep you informed.


Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED


Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 30, 2025, between 08:00 and 16:00 CEST.


Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

Past Incidents

Sunday 19th November 2017

No incidents reported

Saturday 18th November 2017

No incidents reported

Friday 17th November 2017

No incidents reported

Thursday 16th November 2017

No incidents reported

Wednesday 15th November 2017

No incidents reported

Tuesday 14th November 2017

No incidents reported

Monday 13th November 2017

No incidents reported

Sunday 12th November 2017

No incidents reported

Saturday 11th November 2017

No incidents reported

Friday 10th November 2017

No incidents reported

Thursday 9th November 2017

No incidents reported

Wednesday 8th November 2017

No incidents reported

Tuesday 7th November 2017

No incidents reported

Monday 6th November 2017

No incidents reported

Sunday 5th November 2017

No incidents reported

Saturday 4th November 2017

No incidents reported

Friday 3rd November 2017

No incidents reported

Thursday 2nd November 2017

No incidents reported

Wednesday 1st November 2017

No incidents reported

Tuesday 31st October 2017

No incidents reported

Monday 30th October 2017

No incidents reported

Sunday 29th October 2017

No incidents reported

Saturday 28th October 2017

No incidents reported

Friday 27th October 2017

No incidents reported

Thursday 26th October 2017

No incidents reported

Wednesday 25th October 2017

No incidents reported

Tuesday 24th October 2017

No incidents reported

Monday 23rd October 2017

No incidents reported

Sunday 22nd October 2017

No incidents reported

Saturday 21st October 2017

No incidents reported