All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Stickied Incidents

Wednesday 23rd July 2025

SysEleven Database as a Service API INCIDENT: SysEleven DBaaS issues in region DUS/HAM

Affected Components: SysEleven DBaaS, region DUS

Incident Start: 2025-23-07 12:23 UTC+02:00 (CEST) Incident End: 2025-23-07 16:23 UTC+02:00 (CEST)

Description:

We are currently investigating the situation that no new DBaaS instances can be created in the DUS and HAM regions at present. The operation of existing instances is not affected. We will report on further developments here.

Update:

The creation of DBaaS instances in the HAM region is functional again. We are still working on a solution for the DUS region and will keep you informed.

Update:

While all DBaaS instances continue to function as usual, we are still working on the ability of spawning new instances again.

Update:

We are pleased to announce that the creation of DBaaS instances is working properly again.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 30, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

Past Incidents

Friday 20th October 2017

No incidents reported

Thursday 19th October 2017

No incidents reported

Wednesday 18th October 2017

No incidents reported

Tuesday 17th October 2017

No incidents reported

Monday 16th October 2017

No incidents reported

Sunday 15th October 2017

No incidents reported

Saturday 14th October 2017

No incidents reported

Friday 13th October 2017

No incidents reported

Thursday 12th October 2017

No incidents reported

Wednesday 11th October 2017

No incidents reported

Tuesday 10th October 2017

No incidents reported

Monday 9th October 2017

No incidents reported

Sunday 8th October 2017

No incidents reported

Saturday 7th October 2017

No incidents reported

Friday 6th October 2017

No incidents reported

Thursday 5th October 2017

No incidents reported

Wednesday 4th October 2017

No incidents reported

Tuesday 3rd October 2017

No incidents reported

Monday 2nd October 2017

No incidents reported

Sunday 1st October 2017

No incidents reported

Saturday 30th September 2017

No incidents reported

Friday 29th September 2017

No incidents reported

Thursday 28th September 2017

No incidents reported

Wednesday 27th September 2017

No incidents reported

Tuesday 26th September 2017

No incidents reported

Monday 25th September 2017

No incidents reported

Sunday 24th September 2017

No incidents reported

Saturday 23rd September 2017

No incidents reported

Friday 22nd September 2017

No incidents reported

Thursday 21st September 2017

No incidents reported