All systems are operational

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Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)

We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.

Stickied Incidents

Wednesday 23rd July 2025

SysEleven Database as a Service API INCIDENT: SysEleven DBaaS issues in region DUS/HAM

Affected Components: SysEleven DBaaS, region DUS

Incident Start: 2025-23-07 12:23 UTC+02:00 (CEST) Incident End: 2025-23-07 16:23 UTC+02:00 (CEST)

Description:

We are currently investigating the situation that no new DBaaS instances can be created in the DUS and HAM regions at present. The operation of existing instances is not affected. We will report on further developments here.

Update:

The creation of DBaaS instances in the HAM region is functional again. We are still working on a solution for the DUS region and will keep you informed.

Update:

While all DBaaS instances continue to function as usual, we are still working on the ability of spawning new instances again.

Update:

We are pleased to announce that the creation of DBaaS instances is working properly again.

Maintenance
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-29 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-29 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 29, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed
MAINTENANCE: Cloud Region DBL and BLU, maintenance work on the data center infrastructure

Affected Components: Cloud region DBL and BLU in our Datacenter Lützowstraße

Scheduled Start: 2025-07-30 08:00 UTC+02:00 (CEST)

Scheduled End: 2025-07-30 16:00 UTC+02:00 (CEST)

State: SCHEDULED

Description:

Our data center operator will be performing maintenance work on the data center infrastructure on Tuesday, July 30, 2025, between 08:00 and 16:00 CEST.

Customer Impact during the Maintenance:

  • No customer impact expected

Customer Actions:

  • No customer actions needed

Past Incidents

Sunday 8th April 2018

No incidents reported

Saturday 7th April 2018

No incidents reported

Friday 6th April 2018

No incidents reported

Thursday 5th April 2018

No incidents reported

Wednesday 4th April 2018

No incidents reported

Tuesday 3rd April 2018

No incidents reported

Monday 2nd April 2018

No incidents reported

Sunday 1st April 2018

No incidents reported

Saturday 31st March 2018

No incidents reported

Friday 30th March 2018

No incidents reported

Thursday 29th March 2018

No incidents reported

Wednesday 28th March 2018

No incidents reported

Tuesday 27th March 2018

No incidents reported

Monday 26th March 2018

No incidents reported

Sunday 25th March 2018

No incidents reported

Saturday 24th March 2018

No incidents reported

Friday 23rd March 2018

No incidents reported

Thursday 22nd March 2018

No incidents reported

Wednesday 21st March 2018

No incidents reported

Tuesday 20th March 2018

No incidents reported

Monday 19th March 2018

No incidents reported

Sunday 18th March 2018

No incidents reported

Saturday 17th March 2018

No incidents reported

Friday 16th March 2018

No incidents reported

Thursday 15th March 2018

No incidents reported

Wednesday 14th March 2018

No incidents reported

Tuesday 13th March 2018

No incidents reported

Monday 12th March 2018

No incidents reported

Sunday 11th March 2018

No incidents reported

Saturday 10th March 2018

No incidents reported