Timezone: Europe/Berlin (CET - UTC +1/CEST - UTC +2)
We provide current information about infrastructure and service availability below. If you experience service impacts or performance issues please contact our helpdesk or our Service Desk.
Incident Start: 5th Oct. 2022/10:30 am
Incident End: 5th Oct. 2022/11:19 am
Description:
One of the worker nodes in the K8s cluster that is hosting the SysEleven Container Registry became unresponsive, resulting in an undefined state of the service.
All systems have been recovered.
Tuesday 4th October 2022
No incidents reported
Monday 3rd October 2022
No incidents reported
Sunday 2nd October 2022
No incidents reported
Saturday 1st October 2022
No incidents reported
Friday 30th September 2022
No incidents reported
Thursday 29th September 2022
MAINTENANCE: SysEleven CloudObserver announcement, scheduled 1 year ago
Affected Components: SysEleven CloudObserver
Scheduled Start: 29. Sept. 2022/10:00 am
Scheduled End: 29 Sept. 2022/11:00 am
State: Fixed
Description:
Maintenance of underlying components for making it more reliable
Customer Impact during the Maintenance:
availability of SysEleven CloudObserver (Cortex) via (*).grafana.syseleven.de may be interrupted
loss of metrics for the time of possible interruption
Customer Actions:
No customer actions needed
Please inform us if you notice any irregularities
Wednesday 28th September 2022
MAINTENANCE: SysEleven STACK announcement, scheduled 1 year ago
We are currently facing problems with VPN connections in the fes region
Occurring errors are currently being investigated.
Customer Impact:
VPN Connectivity is restricted
Update: 00:10 am
We identified the problem and brought back VPN connectivity
Tuesday 27th September 2022
No incidents reported
Monday 26th September 2022
No incidents reported
Sunday 25th September 2022
No incidents reported
Saturday 24th September 2022
No incidents reported
Friday 23rd September 2022
No incidents reported
Thursday 22nd September 2022
No incidents reported
Wednesday 21st September 2022
Maintainance Announcement - SysEleven Status Page, scheduled 1 year ago
Affected Components: SysEleven Status Page
Scheduled Start: 21. Sept. 2022/11:00 am
Scheduled End: 21. Sept. 2022/11:30 am
State: Fixed
Description:
We will change the groups and items of several objects on the SysEleven Status page
Upcoming changes:
Consolidate "SysEleven Network Backbone" items into a single item and put it into "Syseleven Network" group
Rename "SysEleven Stack Global Services" to "SysEleven Global Services" and move it into "SysEleven Support" group; prefix former SysEleven Stack Global Services items to "SysEleven Stack ..."
Move "SysEleven Login", "Syseleven Container Registry" and "Dashboard (metakube)" items into the new "Syseleven Global Services" group
Add "SysEleven CloudObserver", "code.syseleven.de" and "SysEleven customer portal" items into the new "Syseleven Global Services" group
Remove "Control Plane Services (Azure - East US)"
Add "Block Storage (Cinder Volumes / M2 Flavors)" item into "SysEleven Stack - Region FES" group
Change "Ticketsystem" to "Ticketing System"
Change "$platform (DC $region)" group names to "$platform - Region $region"
Split MetaKube group into global services ("MetaKube Dashboard / API") and control plane/cluster nodes group per region
Change order of groups to: Support, Global Services, Network, Managed Hosting, Stack, MetaKube